Privacy Policy

At Olympus Madrid, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our site, we may collect the following information:

  • Personal details such as your name, email address, phone number, shipping and billing address

  • Payment-related information (processed securely by third-party payment providers; we do not store card details)

  • Order history and purchase information

  • Device and browser information, IP address, and usage data

  • Cookies and tracking technologies to improve your browsing experience

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you regarding your order, delivery, or support requests

  • Improve our website, products, and customer experience

  • Prevent fraud and ensure website security

  • Comply with legal and regulatory obligations

  • Send promotional or informational emails (only if you have opted in)

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enable core site functionality

  • Analyze website traffic and performance

  • Personalize your experience

  • Support marketing and advertising efforts

You can manage or disable cookies through your browser settings at any time.

4. Sharing Your Information

We do not sell or rent your personal data.

Your information may be shared only with trusted third parties such as:

  • Payment processors

  • Shipping and logistics partners

  • Analytics and marketing service providers

  • Legal authorities when required by law

All third parties are required to handle your data securely and in compliance with applicable regulations.

5. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal, accounting, or reporting requirements

When no longer required, your data is securely deleted or anonymized.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against:

  • Unauthorized access

  • Loss or misuse

  • Alteration or disclosure

However, no online transmission or storage system can be guaranteed to be 100% secure.

7. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain processing activities

  • Request data portability

  • Withdraw consent at any time

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.

9. Children’s Privacy

Olympus Madrid does not knowingly collect personal information from individuals under the age of 18. If we become aware that such data has been collected, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: contact@olympusmadrid.com
Brand: Olympus Madrid
Business Location: 1209 Mountain Road Place Northeast,STE NAlbuquerque, NM 87110